Effective Date: September 23, 2026
1. Introduction and Company Information
Northbridge Financial Academy Inc. (“Northbridge Financial Academy Inc.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, and retain in the course of operating our finance-academy business in Canada.
This Privacy Policy explains how Northbridge Financial Academy Inc. handles personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and any substantially similar provincial privacy legislation that may apply.
Northbridge Financial Academy Inc.
1450 16th Avenue, Suite 204
Richmond Hill, ON L4B 0N1
Canada
Email: [email protected]
Phone: +1 (416) 782-5493
2. Data Collection and Processing
Northbridge Financial Academy Inc. may collect, use, disclose, and otherwise process personal information in connection with its educational, administrative, marketing, customer service, compliance, and operational activities.
Depending on your relationship with us, we may collect the following categories of personal information:
- Identification and contact information: name, address, email address, phone number, mailing address, and similar identifiers.
- Educational information: course registrations, attendance, progress, assessments, certifications, and related academic records.
- Financial and billing information: payment details, billing address, transaction records, and invoicing information.
- Account and technical information: usernames, passwords, IP address, browser type, device information, log data, and website usage data.
- Communication information: inquiries, feedback, messages, and records of correspondence with us.
- Professional information: employment history, credentials, qualifications, and other information relevant to admission, enrollment, or service provision.
- Marketing preferences: opt-in or opt-out choices, communication preferences, and engagement with our communications.
We may collect personal information directly from you, from your authorized representative, from payment providers, from educational partners, from service providers, and from other sources permitted by law.
We may also collect certain information automatically through our website, learning platforms, and digital services using cookies, analytics tools, and similar technologies, subject to applicable consent and notice requirements.
3. Purpose of Data Processing
Northbridge Financial Academy Inc. uses personal information for purposes that are reasonable in the circumstances, including:
- providing training, educational programs, certifications, and related services;
- processing registrations, enrolments, and payments;
- communicating with students, prospective students, clients, and other contacts;
- creating and administering accounts and learning records;
- assessing eligibility, qualifications, or program suitability;
- delivering customer support and responding to inquiries;
- maintaining business operations, internal reporting, and recordkeeping;
- ensuring platform integrity, troubleshooting, and technology administration;
- detecting and preventing fraud, misuse, or unauthorized access;
- meeting legal, regulatory, tax, accounting, and compliance obligations;
- sending administrative notices, service updates, and, where permitted, marketing communications;
- improving our programs, services, website, and user experience; and
- for any other purpose to which you consent or as otherwise permitted or required by law.
4. Legal Basis for Processing
Under Canadian privacy law, we generally rely on one or more of the following grounds for processing personal information:
- Consent: where you have provided express or implied consent, as appropriate and legally permissible;
- Contractual necessity: where processing is necessary to provide requested services, administer enrolments, or perform our obligations;
- Legal and regulatory compliance: where processing is required to comply with applicable laws, court orders, or regulatory obligations;
- Legitimate business purposes: where processing is necessary for reasonable business purposes and is appropriate in the circumstances; and
- Other lawful grounds: where otherwise permitted by applicable Canadian privacy law.
Where consent is required, we will seek consent in a manner appropriate to the sensitivity of the information and the context of collection, use, or disclosure.
5. Data Sharing and Third Parties
Northbridge Financial Academy Inc. may disclose personal information to third parties in the following circumstances:
- Service providers: technology vendors, hosting providers, payment processors, analytics providers, customer support providers, communication platforms, and other contractors who assist us in operating our business;
- Educational and business partners: where necessary to deliver programs, certifications, events, or jointly offered services;
- Professional advisors: lawyers, accountants, auditors, insurers, and consultants;
- Regulators and authorities: where required or authorized by law, including governmental or law enforcement bodies;
- Business transactions: in connection with a merger, acquisition, restructuring, financing, asset sale, or similar transaction, subject to appropriate safeguards; and
- With your direction or consent: where you ask us to disclose information or otherwise authorize disclosure.
We require third parties to protect personal information using appropriate contractual, technical, and organizational safeguards and to use it only for authorized purposes.
6. Data Transfer to Third Countries
Northbridge Financial Academy Inc. may store or process personal information outside of Canada, including in other provinces, the United States, or other jurisdictions where our service providers or partners operate.
When personal information is transferred or accessed outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries. We take reasonable steps to ensure that such transfers are subject to appropriate contractual protections, security measures, and risk assessments consistent with Canadian privacy requirements.
7. Storage Duration
Northbridge Financial Academy Inc. retains personal information only for as long as necessary to fulfill the purposes for which it was collected, to satisfy legal, accounting, audit, or reporting obligations, and to resolve disputes or enforce agreements.
The retention period varies depending on the type of information and the purpose for which it is used. Factors we consider include:
- the nature and sensitivity of the personal information;
- the duration of our relationship with you;
- legal or regulatory retention requirements;
- the need to maintain records for operational, audit, or dispute-resolution purposes; and
- whether the information is required for legitimate business purposes.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, anonymize, or de-identify it in accordance with applicable law and internal retention practices.
8. User Rights
Subject to applicable Canadian privacy laws and any legal restrictions, you may have the following rights regarding your personal information held by Northbridge Financial Academy Inc.:
- Access: the right to request access to the personal information we hold about you;
- Rectification: the right to request correction of inaccurate or incomplete personal information;
- Erasure: the right to request deletion of personal information, where permitted by law;
- Restriction: the right to request that we limit certain processing in appropriate circumstances;
- Data portability: the right, where applicable, to receive certain personal information in a structured and commonly used format;
- Objection: the right to object to certain processing, including direct marketing, where applicable.
To exercise any of these rights, please contact us using the details in the Contact Information section. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable legal requirements.
Please note that some rights may not apply in all circumstances, and we may be required or permitted to retain or process certain information despite a request.
9. Withdrawal of Consent
Where we rely on your consent to collect, use, or disclose personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice.
To withdraw consent, please contact Northbridge Financial Academy Inc. using the information below. Please note that withdrawing consent may affect our ability to provide certain services, administer your enrollment, or maintain your account.
We will explain the consequences of withdrawal where relevant and will stop processing the affected information unless we are otherwise entitled or required to continue under applicable law.
10. Right to Complain
If you have concerns about how Northbridge Financial Academy Inc. handles your personal information, you may contact us first so that we can attempt to resolve the issue promptly.
You also have the right to file a complaint with the relevant privacy regulator in Canada, including the Office of the Privacy Commissioner of Canada, or with any applicable provincial privacy authority, depending on the nature of the matter and the legislation that applies.
We encourage you to contact us before escalating a complaint so that we may address your concerns directly.
11. Data Security
Northbridge Financial Academy Inc. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
These measures may include:
- access controls and role-based permissions;
- password protection and authentication measures;
- secure storage and transmission practices;
- staff training on privacy and confidentiality;
- vendor due diligence and contractual protections; and
- monitoring and incident response procedures.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
12. Contact Information
If you have any questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact:
Northbridge Financial Academy Inc.
1450 16th Avenue, Suite 204
Richmond Hill, ON L4B 0N1
Canada
Email: [email protected]
Phone: +1 (416) 782-5493
13. Changes to Privacy Policy
Northbridge Financial Academy Inc. may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we make material changes, we will take reasonable steps to notify you, which may include posting the updated Privacy Policy on our website, updating the effective date, or providing notice through other appropriate communication channels.
Your continued use of our services after the effective date of an updated Privacy Policy indicates that you have read and understood the revised policy, subject to your rights under applicable law.